Frequently Asked Questions (FAQ)
Got questions? We've got answers!
Below are some of the most common questions from our awesome customers.
📦 When will my order ship?
Orders are processed within 1–2 business days after purchase.
Orders placed after 6PM (LA Time) will be handled the next business day.
🚚 How long does shipping take?
We offer FREE shipping on all orders!
Delivery typically takes 5–7 business days within the USA.
🧾 How can I track my order?
After your order ships, you'll receive a tracking number via email.
You can also visit our Track Your Order page and enter your details.
👕 What size should I order?
Our t-shirts are printed on Gildan 5000 unisex tees.
Please refer to our Size Chart to find the best fit.
🔁 What’s your return policy?
We offer 30-day free returns and exchanges!
If you're not happy with your order, simply contact us and we’ll take care of it.
See our full Return Policy for details.
💳 What payment methods do you accept?
We currently accept PayPal.
More payment options (credit/debit cards, etc.) are coming soon!
🛍️ Do you offer bulk or group orders?
Absolutely! If you're shopping for an event, party, or team, contact us for custom support or bulk pricing options.
🖨️ Where are your products printed?
All of our products are printed and shipped from the USA, ensuring fast delivery and quality you can trust.
❓Still have questions?
Reach out anytime using our Contact Form, or email us at
📧 support@awesomebestfriendstees.com
🛍️ Store Information
Store Name: ASBT – Awesome Best Friends Tees
Address: 1055 W 3rd Ave., Columbus, Ohio 43212, USA
Email: support@awesomebestfriendstees.com
Contact Page: https://awesomebestfriendstees.com/contact-us
Working Hours: Monday to Friday, 8AM–6PM (Los Angeles Time)
Responding Time: Within 1 business day